Thanks for purchasing our products at Teddy Blaze operated by Creative Director, Sir Jones.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. We do not give refunds to certain close-contact items, such as face masks, neck gaiters and underwear.
After we receive your item, our team of professionals will inspect it and process your refund. Refunds will be in the form of store credit of purchase price in the form of an e-gift card or 50% monetary refund via PayPal or CashApp
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team at firstname.lastname@example.org.