SHIPPING POLICY

SHIPPING POLICY

Clear shipping rates, honest timing, and no confusion hiding in the mailroom.

Teddy Blaze is an Afrocentric luxury lifestyle house built around culture, craft, story, and everyday style. We operate through limited inventory, made-to-order production, special request orders, and curated capsule drops. This flexible model allows us to test new designs, reduce waste, and focus on the pieces our customers want most.

Shipping Information

United States 🇺🇸

Free shipping to the mainland contiguous United States.

The mainland contiguous United States includes the 48 connected U.S. states and Washington, D.C. It does not include Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or international destinations.

Canada 🇨🇦

Flat rate shipping: $16.99

Japan 🇯🇵 & South Korea 🇰🇷

Flat rate shipping: $35.00

United Arab Emirates 🇦🇪 & Saudi Arabia 🇸🇦

Flat rate shipping: $30.00

Other Locations

Shipping availability for Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, and destinations not listed above may vary by item, supplier, package size, and destination. If a shipping rate is available at checkout, that rate will apply.

If we are unable to ship an item to your destination, we will contact you with options.

Order Processing & Delivery

In-Stock Items

  • Ships within 2–5 business days after payment is processed.
  • Tracking information is provided once your order ships.
  • Delivery times vary by destination, with most orders arriving in 10–14 days.

Please note: Some international orders may take up to 21 days due to customs processing or carrier delays. If we are made aware of a delay, we will notify you as soon as possible.

International Shipping, Duties & Customs

International customers are responsible for any customs fees, duties, import taxes, brokerage fees, or local delivery charges required by the destination country.

Teddy Blaze does not control customs processing times, import rules, or duties charged by government agencies.

Multiple Packages

Your order may arrive in more than one package. Teddy Blaze works with different fulfillment and production partners, so apparel, accessories, home goods, collectibles, and other items may ship separately.

If your order ships in multiple packages, you may receive more than one tracking number.

Tracking Information

Once your order ships, tracking information will be sent to the email address used at checkout when available.

Please allow time for tracking links to update after the carrier receives the package. Sometimes the label is created before the carrier scan appears, which means the package is moving through the system even if tracking is still catching up.

Carrier Delays

Once an order has been handed to the shipping carrier, delivery timing is controlled by the carrier. Weather, holidays, customs, regional delays, incorrect addresses, missed delivery attempts, and carrier volume can affect delivery.

Teddy Blaze will help where we can, but we cannot guarantee carrier delivery dates once a package is in transit.

Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and correct before placing your order. Teddy Blaze is not responsible for packages delayed, returned, lost, or delivered incorrectly because of an incorrect or incomplete address entered at checkout.

If you notice an address mistake, contact us as soon as possible. We cannot guarantee changes once an order has entered processing or shipment.

Lost, Stolen, or Marked Delivered Packages

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery area, with household members, neighbors, building staff, mailrooms, front desks, or local carrier offices.

For packages marked delivered by the carrier, Teddy Blaze is not responsible for theft, misplacement, or carrier delivery errors after the delivery scan. Customers may need to file a claim directly with the carrier.

Returned Packages

If a package is returned to Teddy Blaze or one of our fulfillment partners because of an incorrect address, refusal, failed delivery attempt, or failure to pick up the package, we will review the order and contact you when possible.

Additional shipping fees may apply to reship returned packages.

The Teddy Blaze Difference

Teddy Blaze operates through limited inventory, made-to-order production, special request orders, and curated capsule drops. This flexible model allows us to test new designs, reduce waste, and focus on the pieces our customers want most.

That means some pieces may take a little longer than mass-produced fashion, but the goal is simple: less waste, stronger ideas, better rhythm, and products that actually belong in the Teddy Blaze universe.

Questions About Your Order

If you have questions about shipping, tracking, or delivery, contact Teddy Blaze with your order number and the email address used at checkout.